Frequently Asked Questions
Thinking about starting counselling?
It’s natural to have questions before beginning counselling. Here are some answers to questions people often ask about therapy and how I work. If there’s something you’d like to know that isn’t covered here, you’re very welcome to get in touch. I’ll be glad to help you explore whether counselling feels right for you just now.
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You can easily book your online counselling session with me through this website using the button below which links directly to my diary. This makes it easy for you to see what times are available so you can book the slot that is most convenient for you.
Alternatively, you can arrange an appointment or ask a question using the contact page or by contacting me directly by emailing janie@cadmar.co.uk
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I offer flexible online therapy appointments both daytime and evening. I also have some weekend availability for counselling.
Although most clients like to see me at a regular time and day of the week, I appreciate that some people have variable shift patterns. It’s usually possible to find times to fit around your schedule.
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I believe counselling should be as accessible as possible. I keep two places for people who require reduced rates. If affordability is a concern for you, please feel free to enquire about this during your introductory call. There may be a waiting list for concessionary spaces as these are subject to availability, but if I can help you to access therapy, I will.
Behind the scenes, your session fee also helps cover the professional foundations that support good therapy — things like supervision, insurance, training, and time spent preparing for our sessions — all of which help me to offer you a safe, thoughtful, and professional service.
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I offer online therapy sessions to clients across the UK and beyond. Online appointments make it very easy for you to access therapy from wherever you have privacy to chat. Clients are usually in the comfort of their own homes which can help you feel safer to discuss potentially difficult issues. It also saves the time and expense of travelling to sessions and means that your therapy sessions can continue even if you are travelling or away from base.
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Absolutely! Many clients tell me they find online counselling even more comfortable than in-person sessions. In fact, you don’t need to take my word for it. You might like to read what previous clients have said about working with me.
Research shows that online therapy is every bit as effective as working face-to-face. Indeed, for many people, there are positive advantages. It’s convenient, but it also means you and I are both are in familiar surroundings which help us connect as equals. It may be that we can incorporate some aspects of your own environment into our work – objects, spaces.
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I’m an online therapist based in Aberdeenshire, Scotland, working with clients across the UK and internationally (except the USA and Canada). Clients have been located in places as diverse as the Scotland’s beautiful islands and West Coast, the South of England, European cities, Dubai, the Maldives and Australia!
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Our Zoom counselling sessions are easy to access. You don’t need to download any software for this, or have IT skills – just a click the link which I’ll email you to confirm the appointment. You can access sessions from your laptop or smartphone using the camera already on the device.
For reasons of confidentiality, I do ask that you speak from somewhere where you will not be overheard and that no one else is in the room during your session.
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You may be wondering what it’s like to start therapy. The chances are that we’ve already had an initial chat during your free introductory call (if you haven’t already booked one, you can book here), so you’ll already have a sense of what it’s like to be with me and made a positive choice to begin your therapy journey.
Your first online therapy session is a gentle starting point - a time for us to get to know each other a little better and get things going in whatever way feels most comfortable for you.
Some people feel nervous initially – and that’s absolutely okay – take all the time you need to settle in. It’s okay to go slowly and build trust. Other folks find the words come easily and you may be ready to unburden your story, and I’m here to listen. We can do what feels right for you, and this is where we both get a feel for how you like to work.
And you’re always most welcome to bring a cuppa in your favourite mug to sessions while we talk (I’ll be doing the same!).
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Sessions are usually most effective when there’s a regular rhythm. Nervous systems find it soothing when there’s a predictable pattern and routine, and that supports therapeutic growth.
Most clients see me weekly or fortnightly. This pattern builds momentum and allows people to get a sense of progress.
I strongly recommend that new clients book weekly sessions to begin with, even if the plan is to move to fortnightly sessions. This is so that we can really establish the therapy relationship and build a sense of momentum and progress. It’s very motivating when you begin to see changes take root. Once you’ve moved from the “beginnings” to the “middles” stage of therapy, fortnightly sessions can work well for many people.
I’m always happy to remain available for clients who’ve completed therapy. Some clients who’ve accomplished what they initially set out to achieve occasionally check-in from time to time either because a new issue has arisen or they just want some time to reflect. Other clients are very happy celebrate completing therapy, having layed down the burdens that brought them to therapy and with new insights and skills to help them continue their journey.
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It’s really hard to answer that question, because how long therapy takes is so individual. Some issues need us to take time to gently unpack them and for your mind and body to adjust. Other people benefit greatly from learning coping skills and how to regulate emotions in just a few sessions. It’s also okay to take the journey in stages.
You will always be in charge of the pace and direction of therapy; my goal is to be your companion along the way. Think of it like going on a journey with a mountain guide who knows something of the terrain. Some people want to go far and fast, others choose a gentler path with stops along the way to enjoy the view.
We will pause from time to time to review progress, take in the view, and tailor the pace and duration according to your needs. You’re the traveller and the destination and direction are for you to decide, but I can walk alongside you with a map, a compass and maybe a torch to light the way.
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Yes, but within limits. I follow the BACP’s ethical guidelines and take confidentiality extremely seriously. What we speak about remains confidential between us unless I have really serious and immediate concerns for your safety, or that of another person. There are theoretically a few very unusual legal circumstances where I’d be required to disclose information, but these would be quite exceptional.
Should any such issue arise, wherever possible, we’d discuss it between us and agree on a course of action. For example, if you were actively suicidal, we might talk about safety plans. However, the bottom line is that I couldn’t know that someone was in immediate danger and not do something about it, wherever possible with your agreement and consent.
Finally, it’s an ethical requirement for counsellors to have regular supervision, and I’m obliged to do this by my membership body (the BACP). This oversight is a way to maintain high standards and give the best service to clients. My supervisor who is herself a qualified and experienced counsellor, also bound by rules of confidentiality.
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Good question, glad you asked! Cadmar is a Celtic name meaning “brave warrior”.
I called my practice Cadmar Counselling because I believe that anyone who chooses to work through their issues in counselling, especially if they’re nervous or shaking in their boots, is courageous and worthy of the utmost respect.
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Pluralism is about believing there are many ways of seeing the world and a variety of valid approaches to problems. In pluralistic counselling, what really matters is your needs and preferences: what works for you.
As a pluralistic therapist, my aim is to tailor therapy around you rather than attempting to squeeze you into a therapeutic approach that may not fit. Different solutions work for different people at different times. I have a “tool kit” of therapeutic approaches, but you’re the expert on yourself. You will have your own ideas and about what’s useful, including perhaps what’s worked for your (or not) if you’ve had therapy before.
I see therapy as a collaborative process. We are more when we work together to create a therapy that’s unique for you.
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Counselling can’t change the past, but it can really change how the past lives in you. It can help you make sense of what’s happened, and find ways to live with more ease, clarity and self-understanding. If you’d like to explore whether counselling could be right for you, you’re very welcome to get in touch or read what other clients have shared about their experiences.
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That’s really okay. Sometimes it’s just about starting the conversation anywhere that feels okay to begin and allowing it to take us where it needs to go. Trust the process. Even if you feel uncertain, confused and don’t know what to talk about, some wise part of you has led you to explore therapy and find your path to healing. Let’s trust your inner wisdom and give it space to emerge.
And talking isn’t always enough, especially if you feel that you’re intellectually churning over old issues without moving forward. There are times when creative approaches such as making marks, devising a ceremony or ritual, or just attending to the wordless “knowing” of your body, may be the breakthrough you need to find direction and relief.
And finally…
If you’re still unsure whether counselling is right for you, that’s completely okay. You don’t need to have it all figured out before reaching out; together we can begin to untangle what feels confusing or overwhelming. I offer a free introductory call where you can ask questions and get a sense of whether working together feels like a good fit.